Cardo Roma, Autograph Collection

We appreciated the rather innovative design, the pleasant impression given by the lighting, the colors palette and the tender music in the background. The organization was very prompt. They are eco-friendly too, which was highly appreciated. The room was welcoming, clean and extremely comfortable from all points of view. The availability and friendliness of the personnel was impressive. On top of everything, the culinary experience was absolutely overwhelming and for me, as a gourmet lover, made the whole stay absolutely worthy.

I’m from the US and I visited Rome for the first. To say they went above and beyond, is an understatement. I’ll start with the breakfast - delicious, huge selection of patties , meats , fruits, juices , caffe with top notch service ( they accommodate for religious and dietary restrictions also). Then there are the grounds - there is an Olympic size pop with lifeguard and towel service , in the middle of lush gardens and even a bouncy house area ( $20/ day). Lastly there is the room - I got the king suite , which I felt was a little too fancy for me - bc they put such great attention to detail. Beds were comfy and they brought a roll away twin bed also.

We were a family of 6 and all of us absolutely loved this hotel. Located away from the hustle and bustle of Rome but only a 20 min drive on the hotels complimentary shuttle bus....The hotel is beautifully decorated in a fabulous retro style with a fabulous outside pool and bar area....The breakfast every morning was great with a wide choice of everything and can be enjoyed in the beautiful dining room or outside at the pool area. We also dined 2 evening in the hotel again food great...There is also a fabulous spa area and indoor pool and a games room for children and teenagers... Overall we had a great stay and would like to thank the staff for taking such good care of us.

I’ve been living in Rome for 8 years and throughout that time I’ve booked a lot of hotels in Rome for my staycation (reason why I’ve earned level 3 genius) this is by far THE BEST. As soon as you enter the hotel, the interiors and perfume scent already make you feel rested. It’s like stepping into a whole new world in Rome- thanks to the guest services team, especially those at the Front desk (Lorenzo, Mary/Maria, and the man whose name I forgot that was also very kind and had a bright and genuine presence..Paolo if I remember) You have the best Front Desk team.. and the best customer service in Rome if not Italy. I understand they don’t wear name tags but for the first time in 30 years, was sincerely interested to know their names. I hope Cardo Roma continues to take care of them and give incentives because they are golden! They possess the communication skills (both English and Italian) empathy, and a genuine desire to help along with the confidence of being a hotel representative. Thanks to Mary for also responding right away and sending maintenance to check the Netflix app, maintenance guy came right away and did his best to help, was very kind and helpful as well. When the app wouldn’t work, Mary arranged a better room for us and we were able to access my Netflix account and have our movie night thanks to her. She listened, solved the issue, and even apologized for the inconvenience- more than made up for it thanks to her kindness, humility and expertise. That is not customer service you can anywhere in Rome I tell you! Just Mary of Cardo Roma. :) Now I cannot book any other hotel in Rome after Cardo Roma so I will surely come back for more staycations and will highly suggest it to friends and relatives abroad. Also, in my experience, when other guests are not happy, it affects other guests and bring about problems during the stay- not the case in Cardo Roma, it was peaceful and I could feel that the other guests were also having a nice time.

My child and I had an exceptional experience during our one-week stay at Cardo Roma. It was truly a memorable visit, thanks to the outstanding service provided by every member of the staff—from the Concierge and Reception to Housekeeping, the Restaurant, and the Spa. Each team member made us feel warmly welcomed and genuinely valued. The hotel stands out as one of the cleanest and most well-maintained establishments I’ve visited. It was evident that the staff takes pride in their work, creating an atmosphere of positivity and professionalism. Housekeeping was impeccable, maintaining a spotless environment. The breakfast team was attentive and accommodating, happily fulfilling à la carte requests. The buffet offered an extensive selection, ensuring there was something for every taste. The reception staff were exceptionally kind and friendly, always willing to assist with booking taxis at no extra cost—a thoughtful touch that enhanced our experience. Accommodations: The bedding was fresh, soft, and free of any unpleasant odors, which was particularly reassuring for someone with OCD tendencies. The daily restocking of the minibar with essentials like still water, tea, and coffee added to the overall comfort and convenience. During our stay over the Christmas period, we enjoyed the sunny weather by spending time near the pool area. Although the pool was closed, the space was pristine, offering stunning views enhanced by the beauty of lemon trees. Spa Experience: The spa team—Nawal, Mako, and Andrada—provided a truly luxurious experience. Their personalized massage treatments were tailored to my specific needs, leaving me feeling pampered and rejuvenated. Their professionalism and attentiveness were deeply appreciated. Overall, our stay at Cardo Roma was exceptional, and we are already looking forward to visiting again. A special thank you to Nawal, Mako and the entire team for making our stay unforgettable.